Privacy Policy

Effective Date: 30-May-2025

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Welcome to the official website of CoreForce Facility Services Pvt. Ltd. (”Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.coreforcefacility.com], interact with us online or offline, or use any of our services.

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Please read this policy carefully to understand our views and practices regarding your personal data.

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1. Information We Collect

     We may collect and process the following categories of data:

a) Personal Information
   •    Full name
   •    Email address
   •    Phone number
   •    Postal address
   •    Organization name
   •    Designation
   •    Feedback, queries, or service requests

b) Technical and Usage Data
   •    IP address
   •    Browser type and version
   •    Operating system and platform
   •    Time zone settings
   •    Pages viewed and navigation paths
   •    Cookies and usage logs

c) Sensitive Personal Data (Only if applicable)
We do not intentionally collect sensitive personal information (such as financial information, biometric data, health data, etc.) through our website unless explicitly provided by you for a defined business purpose with your consent.

2. How We Use Your Information
We collect and process your data for the following purposes:
   •    To respond to your inquiries and service requests
   •    To provide facility management services as requested
   •    To send company updates, service information, or newsletters 
   •    To improve our website and user experience
   •    For internal analytics and performance monitoring
   •    To comply with legal obligations and enforce our terms of use

3. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
   •    Your consent
   •    To perform a contract with you or your organization
   •    To comply with legal obligations
   •    For our legitimate business interests, provided your rights and freedoms do not override such interests

4. Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your data with:
   •    Vetted third-party service providers, who process data on our behalf
   •    Government authorities, law enforcement agencies, or courts if required under applicable laws
   •    Business partners in case of mergers, acquisitions, or business transitions (with prior notice)

All such parties are bound by strict confidentiality and data protection obligations.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather website analytics. You may disable cookies through your browser settings, but some website functionality may be affected.
Types of cookies used:
   •    Essential Cookies – necessary for website function
   •    Analytics Cookies – used to analyze site traffic and improve services
   •    Preference Cookies – to remember your settings

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6. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this policy, or as required by applicable law. Once data is no longer required, it is securely deleted or anonymized.

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7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or loss. These include secure servers, restricted access, firewalls, and encryption practices.

However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

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8. Your Rights
Under applicable data protection laws, you may have the right to:
   •    Access the personal data we hold about you
   •    Request correction or deletion of your data
   •    Withdraw consent at any time (where applicable)
   •    Object to or restrict certain processing
   •    File a complaint with a regulatory authority

To exercise any of these rights, please email us at: [support.cfs@coreforcefacility.com]

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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

10. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children without parental consent.

11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with the effective date. We encourage you to review it periodically.

12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, you can reach us at:

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CoreForce Facility Services Pvt. Ltd.
Email: Support.cfs@coreforcefacility.com
Phone: 7022368887
Address: No.765, 16th Main, 22nd Cross, 3rd Sector, HSR Layout, Bangalore South, Bangalore- 560102, Karnataka, india